Unveil details about the MB-910 exam topics and questions. Become familiar with the proven practice tests, study guide materials, and sample questions. It will help to make your Microsoft Certified – Dynamics 365 Fundamentals certification journey easy.
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Microsoft MB-910 Exam Summary:-
- Name of the Exam: Microsoft Certified – Dynamics 365 Fundamentals (CRM)
- Exam Code: MB-910
- Exam Price: $99 (USD)
- Duration: 60 mins
- Number of Questions: 40-60
- Passing Score: 700 / 1000
Microsoft MB-910 Exam Topics:-
01. Describe Dynamics 365 Marketing (15-20%)
02. Describe Dynamics 365 Sales (15-20%)
03. Describe Dynamics 365 Customer Service (15-20%)
04. Describe Dynamics 365 Field Service (15-20%)
05. Describe shared features (20-25%)
Improve Your Knowledge-Base:
Get access to some of the sample MB-910 practice test questions to boost your knowledge base. Preparation is a steady process for some time, and you must always try to keep improving via learning. Access the questions from anywhere and from any device. The easy access to the questions would help you to get better with the MB-910 exam topics. You can solve these questions easily or learn new things from them.
Here Are Some Useful Questions:
Question: 01
A company is considering implementing products and the product catalog in Dynamics 365 Sales. Sales transactions can occur in multiple currencies. The company wants to manage exchange rates. You need to explain to the company how Dynamics 365 Sales handles currency.
Which two statements describe how Dynamics 365 Sales handles currency?
Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
a) By default, all available currencies can be used.
b) By default, a base currency is available and other currencies can be added as needed.
c) Exchange rates are automatically updated.
d) Exchange rates need to be updated manually.
Answer: b, d
Question: 02
A company plans to implement Dynamics 365 Customer Service. The company wants to use the system to determine when customers are having an issue and need help. You need to track customer issues until the issues are resolved. What should you create?
a) opportunity
b) contact
c) case
d) quote
Answer: c
Question: 03
You use Dynamics 365 Field Service. Each time a customer contacts a call center to request service, you plan to send a technician to the customer’s location. You receive a service request and create a work order. You need to identify the next step in the process. What should you do next?
a) Adjust inventory values.
b) Schedule and dispatch the work order.
c) Generate an invoice.
d) Review and close the work order.
Answer: b
Question: 04
You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales. You need to review the timeline for a case that you are managing. Which type of activity appears in the case timeline?
a) Project task
b) Task
c) Entitlement
d) Work order
Answer: c
Question: 05
A company uses Dynamics 365 Field Service. You create a work order from a case. A field service administrator schedules the work order. A technician arrives at the site of the work order and is ready to begin work on time. What is the status of the work order?
a) Open – In progress
b) Open – Unscheduled
c) Traveling
d) Open – Scheduled
Answer: a
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