Pega Decisioning Consultant
The Pega Certified Decisioning Consultant (PCDC) career path is for professionals engaging in the design and development of a Pega Decision Management or a Customer Decision Hub solution.
This PCDC certification assures you have the skills to apply design principles of Decision Strategies, Next-Best-Action, as well as Predictive Analytics.
Decision Management is transforming how organizations run their businesses. Today most business operations center on processes and data. When knowledge, expertise, and predictive analytics are considered, they are shoehorned into a process or data definition, creating process bottlenecks and hard-coded determined systems.
Decision Management is a validated approach for adopting and scaling the fundamental capabilities of business rules and predictive analytics that are essential for leveraging big data and meeting the needs of today’s operational requirements and user expectations.
This PCDC certification is for business users who are responsible for developing Next-Best-Action decision strategies.
Gain a more excellent knowledge of the key features, capabilities, and benefits of the Customer Decision Hub in this essentials course. Learn how elements such as Proposition Management, Predictive Analytics, and Interaction History are used to create, simulate, and analyze real-time Next-Best-Action decision strategies.
Get hands-on experience building plans for real-time interactions as well as reproducing and analyzing their results using Visual Business Director.
Prerequisites
- None
What You Will Learn in Pega PCDC Certification?
By the end of this PCDC certification, you will be able to successfully:
- Understand the necessary components and capabilities of Pega’s Customer Decision Hub.
- Understand how Next-Best-Action improves customer experience.
- Create a predictive model and use it in the Next Best Action strategy.
- Explain how adaptive modeling works and configure adaptive models.
- Prioritize propositions based on marketing weight, customer intent, and predicted customer.
- Run alternative strategies and examine the results using Visual Business Director.
Life as a Pega Decisioning Consultant
- Decisioning Consultant will have the opportunity to make a tangible impact on Pega Practice as well as market-leading clients.
- They will be an essential point of contact with clients to discuss logic requirements.
- May own one or more complex sets of decisioning requirements at a single point in time.
- Contribute to the design and development work for decisioning projects.
Work on decisioning initiatives which may include:
- Reviewing logic requirements with the client.
- Designing decision logic.
- Building and testing decision logic rules.
- Dynamic campaign execution.
- Provide consultation, communication, and training to clients.
- Construct or enhances solution documentation.
What You Will Do in Pega Decisioning Consultant Role?
As a Pega Decision Consultant, you will be responsible for working on a team to implement, then optimize the adoption and use of Strata software and best practices.
Work with an experienced team of client service professionals who have extensive technical expertise in Strata software solutions and who are well-versed in the financial management processes of healthcare providers, including cost accounting, payer contract modeling, and data visualization.
Implement important components of Strata software at multiple clients across the country. Implementation involves configuring the user requirements, validating its functionality, and testing critical features of the software.
Help clients define their business and technical elements for the software. Gain the experience required to work with clients as a trusted advisor to implement best practices in their financial management processes.
Assess clients’ training requirements for specific features and functions; lead onsite and web-based client training for clients.
Communicate multiple analyses and system functionality to clients and colleagues. Track and follow up on open items to ensure projects are completed on time.
Consult with technical consulting team and Solution Architects to determine issues clients’ experience.
Work in an Agile environment and get one of the most widely used and practical methodologies for building and executing excellent quality, feature-rich software.
Use SQL and Strata implementation tools to deliver on client requirements for software implementation and optimization projects.
Communicate proactively with team members, managers, and project managers on issues and opportunities that may occur during the project life cycle. Develop and execute action plans to decrease risks proactively.
Meaningfully contribute to operational development and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to clients.
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